Business Analyst / Project Manager
Pro-ICE Limited
SaaS, fintech, HR-tech, pensions & food-tech
2023 to Present
Remote, Lagos & Abuja, Nigeria
End-to-end ownership of requirements, delivery coordination and sprint execution for enterprise SaaS platforms across fintech, HR-tech and food-tech.
- Led a remote cross-functional delivery team of 12 to 18 across engineering, QA, design and stakeholders.
- Stabilised the EkoFresh food platform mid-execution, reducing average feature delivery cycle from three weeks to two (about 30% faster).
- Used Visio to map “As-Is” and “To-Be” process states adhering to BPMN 2.0 and UML standards, cutting requirement ambiguity and rework by around 30% across 5+ platform features.
- Directed AI tools, as prompt designer and reviewer, to transcribe stakeholder interviews, summarise user needs and draft first-pass gap analyses and user stories, with every output validated and refined before use.
- Delivered requirements and delivery coordination for Pre-Check, an API-enabled pre-employment verification platform.
- Maintained full traceability from business objectives through user stories, test cases, and release outcomes, improving sprint predictability and reducing carry-over work by eliminating ambiguity at the definition stage.
- Redesigned delivery reporting dashboards, cutting manual data preparation time by 25% and improving executive visibility, and tracked stakeholder account continuity using HubSpot CRM.
- Used SharePoint for secure document transfer and monitoring on a client engagement requiring controlled file governance.
- Authored Business Requirements Documents (BRDs), functional specifications, user stories, sprint reports, risk logs, user manual and retrospective summaries, maintaining a complete and auditable delivery record throughout each engagement.
Stakeholders worked with
Methodologies
What this taught me: Revalidating requirements early, before they reach a sprint, prevents most of the rework that later erodes stakeholder confidence.